Coordinated Entry & Access Points

The Network’s Coordinated Entry system serves the five following populations:

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Click on the + sign to expand each category:

Individuals without children

Father Bill’s Place Shelter – 38 Broad Street, Quincy (Father Bill’s & MainSpring - FBMS)

MainSpring House Shelter – 54 North Main Street, Brockton (Father Bill’s & MainSpring - FBMS)

Plymouth Task Force to End Homelessness and FBMS Plymouth Housing Office – 1 South Spooner Street, Plymouth, Overnights of Hospitality (seasonal shelter)

Wareham Turning Point - 6 Rogers Ave , Wareham, Nights of Hospitality (seasonal shelter)

Veterans Affairs (VA)Brockton VA walk-in clinic

Unsheltered – Region wide access as detailed in section below: Outreach to the Unsheltered Population

Families with children

The Executive Office of Housing and Livable Communities (EOHLC), formerly known as DHCD, operates CE to emergency shelter and rapid rehousing for families through its Emergency Assistance (EA) offices.

Brockton EA office – Serves as the main access point, with both EOHLC and homeless service provider staff coordinating onsite CE assessment and services, including diversion from shelter as an option. Phone and in-person coordination is arranged for the Plymouth EA office.

Coordinated entry for permanent supportive housing for chronically homeless families is available at the following agencies:

Father Bill’s & MainSpring – 460 Belmont St, Brockton and all of its family shelter locations

Old Colony Y – all of its family shelter locations

Friends of the Homeless - South Shore, all of its family shelter locations

NeighborWorks Housing Solutions – family shelter location

Plymouth Area Coalition for the Homeless – family shelter location

Carolina Hill Shelter – family shelter location

Click here to view non-EA shelter beds available throughout Massachusetts


Youth may access any of the coordinated access points for adult individuals or families. In addition, both Father Bill’s Place and MainSpring House shelters offer a youth protocol to make emergency shelter more accessible to youth, and the Network conducts outreach to South Shore youth service providers to encourage referrals. 

Click here for the Massachusetts Housing and Shelter Alliance’s Young Adult Resource Guide.

Click here for the Massachusetts Department of Mental Health’s Young Adult Resource Guide.

Resources for shelter, permanent supportive housing and financial assistance can also be found under the RESOURCES TAB as well as HOUSING AND SOCIAL SERVICES TAB

Households fleeing domestic violence

Households fleeing domestic violence may access the CE access points

Brockton and Plymouth EA offices – Have Domestic Violence coordinators to assess and arrange for emergency shelter for DV survivors with children.

Emergency Individual and Family Shelters – All of the above shelters provide access to CE resources for DV survivors staying in non-victim shelters.

DV Survivor Shelter and Service providers – Access via 24-hour crisis hotline

DOVE/Quincy – CE access includes at shelter location

Health Imperatives – CE access includes at shelter location

Family and Community Resources, Inc.service provider only

South Shore Women’s Center/Plymouth - service provider only

Persons at risk of homelessness

Quincy Community Action Programs – 1509 Hancock Street, Quincy

Father Bill’s & MainSpring – Households may contact the EA office (families) or the shelters for individuals without children – Father Bill’s Place, Quincy and MainSpring House, Brockton, Tenancy Preservation Program (persons with disabilities), or the Housing Information Hotline: 508-586-2348.

Volunteers of America (VOA) – Supportive Services for Veteran Families prevention program (SSVF), including resources for both individuals and families

Coordinated Entry Access Points

What does this mean?

This means that there are community partners throughout the South Shore that provide varying types of housing resources.  Partners use the coordinated entry process established and operated by the CoC to manage coordinated intake and assessment, standardize the prioritization process, and facilitate referrals to available housing and resources. Coordinated entry processes are intended to help communities prioritize assistance to ensure that persons who are most in need of assistance receive it in a timely manner.


A YOUNG ADULT, age 20, experiencing homelessness reaches out to Old Colony YMCA for assistance

Old Colony YMCA will provide direct supportive services and will connect to the young adult to Father Bill’s & MainSpring for shelter placement in the youth protocol program [separate from adult population].  Old Colony YMCA and FBMS will work together to find a housing unit and will utilize Youth Services Program grant funds to provide start-up costs for the new unit.  The partners will provide food, transportation, and on-going support.

A FAMILY goes to Turning Point in Wareham and shares that they have recently become homeless.

Staff at Turning Point assist the family in contacting the MA Emergency Assistance contact number to determine eligibility for family shelter.  The staff person will provide information on the closest DTA office in order to connect the family to an EOHLC Homeless Coordinator to continue the shelter placement process.  Following entry into shelter, the family shelter provider will provide stabilization services throughout the duration of their stay, providing support to every adult and youth in the household

An ADULT experiencing homelessness is in a location that does not have transportation access to any of the community partners below. 

The person contacts the Father Bill’s & MainSpring housing hotline and shares their situation including location.  Staff identify a FBMS outreach staff person who will travel to meet with the person and connect them to needed resources in the area.

It is the goal of the South Shore Network to not only refer, but CONNECT people to the resources they need to prevent homelessness or to obtain housing resources.